Can I send more than one abandonment email?

Yes, you can define multiple triggered email rules and use a different time interval and email template in each one. For example you can set the first rule to trigger emails after 1 hour, and create a second rule that triggers an email after 3 days and offer an incentive in this email. Of course, that if customers come back after the first email and complete the order, they will not receive the second email

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