Knowledge Base / Cart abandonment/Triggered emails

20 articles in the Cart abandonment/Triggered emails section in our Knowledge Base.

• Adding a pixel to your purchase confirmation emails

  First published August 29, 2014. Updated: February 18, 2015

• Can I send more than one abandonment email?

  First published June 29, 2011. Updated: June 29, 2011

• How do I track conversions from shopping cart emails

  First published June 16, 2011. Updated: November 01, 2016

• Setting the urls of clicks on product images

  First published November 09, 2011. Updated: November 09, 2011

• What happens when the cart email is opened from a different computer?

  First published June 22, 2011. Updated: November 01, 2016

• Triggered email suppression logic

  First published June 30, 2011. Updated: April 21, 2016

• Why is the number of customers who abandoned the cart in "export data" report is smaller than the number of cart emails sent

  First published December 11, 2011. Updated: November 01, 2016

• Best Practices

  First published June 28, 2013. Updated: August 21, 2014

• I abandoned the shopping cart but didn't receive an email

  First published October 23, 2012. Updated: January 13, 2017

• How to use the Advanced Widget (HTML template) option

  First published October 23, 2012. Updated: September 21, 2015

• The cart is empty after I click back to the site from a cart abandonment email

  First published September 09, 2013. Updated: September 09, 2013

• Post-purchase Email Tips

  First published August 23, 2013. Updated: August 23, 2013

• Increasing email collection rate using the Visit Summary email

  First published December 20, 2013. Updated: August 26, 2014

• Enabling cross device continuity for cart abandonment emails

  First published November 08, 2016. Updated: November 28, 2016

• Emails export API

  First published March 11, 2014. Updated: February 26, 2016

• How to use custom tokens

  First published November 04, 2014. Updated: August 05, 2015

• A/B Testing Triggered Emails

  First published April 21, 2015. Updated: April 21, 2015

• How Post-Purchase emails work?

  First published October 20, 2015. Updated: October 20, 2015

• How to setup SPF Records

  First published April 06, 2016. Updated: September 27, 2016

• How back in stock emails work?

  First published January 18, 2017. Updated: January 18, 2017