Adding a pixel to your purchase confirmation emails
What is it:
You can add a pixel to your purchase confirmation emails that will tell Brilliance that the visitor opening the email has purchased and cart abandonment emails should not be sent.
When to use
- You get complaints about visitors receiving cart abandonment emails after completing their purchase
- Shoppers complete the purchase by phone and still get cart abandonment emails
How to use
Take the code below and paste it into your purchase confirmation
Replace the [USER_EMAIL] part with the custom field (platform specific) that is replaced by your platform with the user email.
Replace the [SITE_ID] part with your site id as indicated in your control panel settings tab.
Your visitors will see nothing in the email since the code renders a single transparent pixel.
<img style='width:1px; height:1px' src='http://www.barilliance.net/thankyou_pix.php?sid=[SITE_ID]&uid=[USER_EMAIL]'/>
Cart abandonment/Triggered emails